ESN : the Microblogging hunter Mails ?
The ambition of a zero email is there a real purpose ? And if we left the need of employees including employees in the field ? Well explained microblogging, within an ESN, would it not be the best...
View ArticleESN with a Foster Manager ?
What about today’s manager, sponsor of an ESN ? A coach? Foster leader? The theory of the gift is it too naive for the necessary cultural collaboration, within an ESN ? Pragmatism advocated by Nonaka...
View ArticleMember of ESN ? Customer Experience …
Make autonomous employees and rely on their commitment? And if we operated the levers Marketing Customer Experience? The customer experience when the client is an internal client, a member of ESN …...
View ArticleESN Between Selfish World, Influence and Mnipulation …
And if the tournaments organized by Robert Axelrod in the 60s around the prisoner’s dilemma helped us to better understand the interactions within our ESN ? A combination of kindness, sensitivity,...
View ArticleThe Commitment or the Rule of 57/43
Small efforts, beyond the expected, often invisible but visible in the hierarchical line of customer, both internal and external, are they demonstrating managerial excellence ? Beyond the ‘Flow’ Mr...
View ArticleWilling to be Vulnerable and Publish Micro Content
Gary Vaynerchuck said and done: he exposes himself and makes it vulnerable, bit by bit, with short input and value added on the main social networking media. He develops his businness with the support...
View ArticleVulnerable and Courageous Manager
Brian Solis stated in an article : ‘I refer to today’s value system in social engagement as the 5 Vs. With each update, we look for something in return and each represent a shifting balance between…...
View ArticleESN Project Team, a Team of Influencers
And if a ESN project team had to be, above all, a team of influencers?In ‘Influence: The New Science of Leading’ Change Grenny, Patterson, Maxfield & McMillan, it says’ Find vital behaviors....
View ArticleLaunching an ESN : Top-down or Bottum-up ?
Creativity, disruption, agility, innovation, quality of work life … a CEO has recognized the need to change the corporate culture and decided to launch an ESN. But launching an ESN is not sufficient in...
View ArticleESN between Abrasion & Friction
We should all learn to play Hive to better understand our differences and ensure their complementarity … As leader of innovation creates a place - a context, an environment - where people are willing...
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